Failed installation occurs in many software products, but the cause depends upon the error message or error code displayed in Windows. Installation of AVG may fail if you are logged into a Windows user account that will not have administrator permission, if you have existing antivirus programs and/or the files of the already removed antivirus program remain on the computer. Other known reasons for why AVG won’t install depend on the error messages that you receive and here are some of the known explanations why AVG installation will fail.
AVG Antivirus includes different usage licenses – free, commercial, and business editions and several products, such as AVG Anti-Virus, AVG Internet Security, AVG Anti-Virus & Firewall, and AVG Identity Protection. Any edition of AVG provides real-time protection from viruses, Trojans, worms, rootkits, spyware, adware, and other types of malware. The free and standalone antivirus program by AVG Technologies includes LinkScanner while the commercial model has more to provide. AVG’s installer can identify incompatible or conflicting applications before installing AVG.
If the installation wizard by AVG detects incompatible software, you need to remove the incompatible program or talk with the vendor for any update or work-around prior to trying to set up AVG. Some programs are recognized to issue with AVG through the installation process. System Protect – This software is from Xacti, the maker of Spyware Terminator anti-spyware program.
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To work-around the set up issue for AVG on computer systems with System Protect, temporary switch off System Protect. After installing AVG, configure System Protect to exclude AVG procedures. PC MACLAN – This software to browse shared MAC folders is known to have an issue with the AVG Resident Shield driver. Uninstall PC MACLAN prior to trying to install AVG.
If the installer of AVG picks up conflicting or incompatible software that no longer exist, you will need to perform AVG Service Utility. AVG Service Utility will tidy up the unresolved records in the Windows repository. Run the utility from AVG, continue by rebooting the computer before setting up AVG then. It is strongly recommended to check the software vendors’ websites for security updates before installing another software or antivirus program. Using the latest version with fixes often resolves any installation problems for AVG or other software in general. If you used a download accelerator, your AVG download may be corrupted. Disable the download accelerator before downloading the AVG set up file Briefly.
Using a content-filtering service or software could also result in a corrupted download. Download AVG installer and try again. If you’re not using web-filtering software or an accelerator, ensure that the computer’s short-term Internet files are removed. Use CCleaner to clean-up Windows. If you would rather delete temporary files manually, simply type %temp% in the run or search box in Windows then delete all documents in the temporary directory. Continue by again setting up AVG. Image credit: Screenshot taken by the author.
There’s a lot of error messages that you might get for why AVG won’t install. Error: Action failed for document avgtdi(a|x).Sys: starting service. The above mistake code means other security software is preventing AVG’s network components, such as E-mail and LinkScanner scanning device. If you are using Ad-Aware Anniversary edition, upgrade to the new version of Ad-Aware Free Internet Security such as compatibility fixes.
Note that you should disable the antivirus engine in Ad-Aware and that means you don’t have two antivirus programs. Another program that may cause mistake code 0x80070014 during AVG install process is eAcceleration StopSign Firewall. Simply upgrade to the new version of eAcceleration StopSign Firewall before installing AVG. Error: Action failed for directory: setting index access rights. You may be using a vintage version of AVG installer. You should download AVG installer from the AVG website or use AVG Download Manager to ensure that you will be downloading the current or latest release of AVG.
Error: MSVC Redistributables installation failed. Installing AVG cannot continue. Error: MSVC Redistributables installer requires immediate restart. Installing AVG cannot continue. Restart the computer and look for security improvements by visiting Windows Update. If none is offered, install AVG again. Create a fresh folder on your desktop and place the AVG setup document in the newly created folder. Temporary turn off User Account Control in Windows 7 or Vista. If you work with XP, skip this task.